Release notes - September 2022

Summary

22.9 includes an update to grid view, enhancements on performance charts and bug fixes.

Grid view - hide empty columns

As an alternative to location tiles, see your services in a grid with underlay, overlay and LAN services in their own section.

Grid filtering — Apply filters to the Grid including **Hide empty columns**

Hide empty columns

New in 22.9, if a column in the grid is empty (meaning it doesn't contain any watches) then check this option to hide the column. Navigating to another location or folder in the tree may unhide a column if it then contains watches.

Grid description

Rows in the grid are usually locations. Click on a location row to open the strip chart panel showing all watches in that location.

Columns in the grid are services which might be available on a typical network and divided as shown below. If Hide empty columns is checked, only columns with watches are shown.

UNDERLAY

Ethernet: dedicated access bearers and any performance tests on the bearers
Broadband: ADSL and SDSL bearers (which do not have a switch subwatch)
Cellular: bearers with Cellular Clarity enabled only

OVERLAY

Class: all Classes of Service and any performance tests on the classes
VLAN: VLANs and any performance tests on the VLAN
Tunnels: SD-WAN tunnels

LAN

Switch: all switch parent bearers and switch watches
WiFi: all Wireless Access Points

Cells

Cells may be one of 4 colours to indicate if watches of that type exist in the location or folder:

Grey: no watches
Green: watches exist and none have issues
Amber/Red: watches exist and some have issues

Cells with issues show the type of issues: stability, load, health or some combination of these and the duration of the most recent issue.

Find out more about grid view.

Enhanced Details page now the default

By default, the details page is now toggled to Enhanced meaning all new charts are shown. It's still possible to switch to Legacy to view classic Highlight charts. Please note that the Legacy mode will be removed from Highlight soon. We are keen to get your feedback on the new charts so please use the Feedback option on the page or contact us.

Find out more about the new charts:

More performance chart updates

Performance charts - Collapse/expand independently

Performance tests in maintenance — Performance charts now collapse/expand independently

It's now possible to collapse or expand performance charts independently. This is particularly useful for SD-WAN tunnels which may have many performance charts on the tunnel details page. Clicking on a strip chart for a performance test will expand that test only but keep the other tests collapsed. Tests can be individually expanded or use the Expand All/Collapse All in the section header.

Performance charts - Focus mode for vertical axis

Performance charts now show in Focus mode by default:

Focus All Data: Focus: By default, the chart is scaled to focus on the data. This means show the maximum value data point up to twice the threshold value. Data points above twice the threshold are not shown in Focus mode.
All Data: Toggle to show all data points for the time period. If there are no outliers, then there is no difference between Focus and All Data.

Focus All Data GIF — Use **Focus mode** to crop down the vertical axis and zoom in on the data points

We are keen to hear your feedback on our new charts. Find out more about the new performance charts or select the right performance test for your services.

Bug fixes

Aerohive/Extreme Networks WiFi: Authentication reliability has been improved.
Alerting: Fixed an issue where alert templates would be visible on folders above where the original alert template was created when a folder below containing an alert template was deleted.
Inventory: Fixed an issue where device inventory may not show the IP address for some Meraki SD-WAN devices
SD-WAN: SD-WAN devices now only use the Highlight Agent assigned at the SD-WAN Controller level. Agent re-assignment in folders below the controller will not impact SD-WAN API polled watches.
Traffic Load: Gradient transition colouring has been corrected when viewing utilisation on the Traffic Load graph.

Service description

The Highlight Service Description document concisely describes how Highlight works and its key features. It's updated as required and available on the Help & Support Centre.